Terms of use

By using Stoop you agree to these terms. If you don't agree, please don't use Stoop.

What Stoop is

Stoop is a free tool that shows official NYC housing complaints from NYC Open Data. It isn't affiliated with or endorsed by the City of New York or HPD.

No guarantees

Data can be late, incomplete or wrong, at the city's end or ours. Stoop is provided "as is" without warranties of any kind. It isn't legal advice. Check the city's own records before acting on anything here, and to report a problem officially, call or file with 311.

Using Stoop fairly

• Don't use Stoop to harass, threaten or discriminate against anyone, including landlords, tenants or neighbors.
• Don't scrape Stoop at volume, overload it or try to get around its limits or security. The underlying data is available from NYC Open Data directly.
• Don't try to access accounts or data that aren't yours.

We may limit or close accounts that break these rules.

Accounts and alerts

You can use Stoop as a guest or with an email sign-in link. Alerts are best-effort and can be delayed or missed; don't rely on them for anything urgent.

Neighbor reports

Posting neighbor reports is currently turned off. If it returns, you'll be responsible for what you post, and we may remove anything inaccurate, abusive or that shares someone's personal information.

Liability

To the extent the law allows, Stoop and its makers aren't liable for any loss or damage from using Stoop or relying on its data.

Changes

We may update these terms and will change the date above when we do. Our privacy policy explains how we handle your data. Questions: an issue on our GitHub.